Find answers to our FAQs here

Make your reservation here!

Make your reservation here!

Frequently Asked Questions

If you have any further questions, please get in touch with us directly. We are available every day from 08:00 am to 06:00 pm. You can call us on +41 61 690 23 23 or email us at and use our contact form.

Hotel & services

We have our own secure underground car park which costs 20 CHF per day and has e-charging stations. In some cases, there is also free or paid parking at or around the hotel.

When booking a room on our website, you can also book a parking space for 20 CHF a day in our underground car park. Once you’ve selected your room, there are some additional offers to choose from.

Please note that these details must be selected per day. For large events or exhibitions we cannot guarantee parking – this is subject to availability.

Our room rate includes VAT, room service, bed linen, towels and various personal care products.
All prices quoted on the online booking are per room and per night.
The breakfast buffet is not included and can be booked online or when you arrive.

Tourist tax is not included and can be booked on our website. You can also pay 4 CHF per person and per night when you arrive.

Pets are welcome at the Hotel du Commerce. The cost for pets is 12 CHF per day.


Of course, on request we can provide you with a baby cot or an extra bed. Please let us know when you book your stay or when you arrive.

Yes, we have rooms with a balcony. The eco single rooms have a balcony and the courtyard single rooms come with outdoor seating.

Visitors are allowed. If it is an overnight stay, please let reception know for the tourist tax.

The prices are per room.

Yes, of course. All of our courtyard single rooms are located in the courtyard.

No, unfortunately we do not have smoking rooms, but we have rooms with a balcony or with outside seating and on every floor there is a balcony for smoking.


Unfortunately no. Our healthy and organic breakfast buffet can be booked online or at the hotel for 20 CHF per person per day.

The breakfast buffet is served from 6:30am until 11:00am, Monday to Friday. On Saturday and Sunday from 7:00am to 11:00am.

The cost of the breakfast buffet is 20 CHF per person per day.

You can book the breakfast buffet online. Simply select any additional options after selecting the rooms. You can also book the breakfast buffet at check-in on arrival.

We offer our guests allergy-free rooms, as well as lactose-free and gluten-free food. Please contact our reception with your special requests.


You can usually check-in to your hotel room or apartment from 4:00pm.

If your room is already available, you can check it in earlier. If not, you are allowed to leave your luggage at the hotel.

For safety reasons, the front door is closed at night. But a bell at the hotel entrance is there for you in these cases. There is an intercom, which connects to our night porter.

They will open the door and ask you to go to our key compartments. There you will receive a code that allows you to take your key from the compartment.

With the key you will then be able to open the garage and park your car.

Check-out is at 11:00am. We apologise for any inconvenience. After your departure, the premises must be cleaned and prepared for the next guests.

If you wish to leave later, please let us know in advance as late check-out is subject to availability. We always try to fulfil your wishes and ask for your understanding that we charge 10 CHF per hour for a later check-out.


The nearest stop for public transport is the “Messeplatz” stop (2 minutes on foot).

You can also get your BaselCard before you arrive. Please send us an email to or use our contact form and we will send you your BaselCard.

The Hotel du Commerce is centrally located in Basel, close to the Basel exhibition center.